Effective Date: [May 15, 2024]

At Yashvi Translation, we are deeply committed to protecting the privacy and confidentiality of your personal information and the sensitive content you entrust to us. As a leading provider of professional translation services, we understand the critical importance of data security and adhere to stringent practices to safeguard your data. This Privacy Policy outlines how Yashvi Translation, located at [Address: SM-9, Plot No.A-105, Tushaar Apartment, 150 Feet Rd, Shalimar Garden Extension II, Shalimar Garden, Sahibabad, Ghaziabad, Uttar Pradesh 201005], collects, uses, shares, and protects your information, ensuring transparency and compliance with relevant data protection regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

Information We Collect (and why)

We collect various types of information to provide our services effectively and improve your experience:

➡️Client Data (for Service Delivery): When you engage with Yashvi Translation, we collect necessary personal and business information, including your name, contact details (email address, phone number), billing information, and company details.

➡️Sensitive Document Content: The core of our service involves processing the actual text, images, or files you submit for translation, localization, or other language services. This content may contain highly sensitive personal or proprietary information.

➡️Website Usage Data:When you visit our website (http://www.translate-englishto.com/), we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and pages visited.

How We Collect Information

We collect information through the following methods:

• Directly from Clients:We collect information directly from you when you fill out contact forms on our website, submit requests for quotes, send us emails, upload files for translation, or communicate with us directly during a project.
• Automatically via Website Cookies and Analytics:As detailed in our separate Cookies Policy, we use cookies and similar tracking technologies to collect website usage data.

 

How We Use Information

The information we collect is used to:

• Fulfill Contractual Obligations:To deliver the translation and language services you have requested, manage your projects, and process payments.
• Internal Record Keeping and Administrative Purposes:For efficient operation of our business, including accounting, auditing, and client relationship management.
• Improve Services and Website:To analyze service quality, gather feedback, and enhance our website’s features and content.
• Marketing Communications:With your explicit consent where required by law (e.g., GDPR), we may use your contact details to send you updates, promotional offers, or newsletters related to our services. You can opt out at any time.
• Comply with Legal Obligations:To adhere to applicable laws, regulations, and legal processes, such as tax and accounting requirements.

How We Share Information

Yashvi Translation takes data sharing very seriously and limits it strictly to what is necessary for service delivery and legal compliance:

• With Translators/Linguists:To ensure the highest quality and accuracy, relevant portions of your document content and project instructions are shared with our network of professional, vetted linguists. All our linguists are contractually bound by strict Non-Disclosure Agreements (NDAs) and confidentiality clauses to protect your data and the content of your documents.
• Legal Requirements:We will disclose your information when required to do so by law, such as in response to a court order, subpoena, or other legal process.
• Business Transfers:In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will ensure appropriate safeguards are in place.
• Safeguarding Client Interest:We will NEVER sell your personal information or document content to third parties for marketing purposes under any condition. Our commitment is to ensure the absolute safeguard of your interests.

Data Security

The security of your data is paramount to Yashvi Translation. We implement a variety of technical and organizational measures to protect the information we collect and store:

• Physical and Digital Safeguards:This includes maintaining secure servers, employing encryption technologies for data in transit and at rest where appropriate, and implementing strict access controls to limit who can access sensitive data.
• Confidentiality Agreements:All our employees and contracted linguists are bound by comprehensive Non-Disclosure Agreements (NDAs) and strict confidentiality clauses.
• Ongoing Vigilance:We regularly review our security practices and update them to counter evolving threats.
• Acknowledgement of Risk:While we strive for absolute security, it is important to acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Retention

We retain different types of data for varying periods based on their purpose and legal requirements:

• Project Files and Associated Client Data:We retain project files (source and translated documents) and associated client data for a period of 20 years for reference, auditing, potential future client requests, and to comply with professional and legal obligations. This long retention period allows us to maintain consistency for repeat clients and address any historical queries.
• Website Usage Data:Retained for analytical purposes for a period deemed reasonable and necessary.
• Other Personal Data:Retained only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

Cookies Policy

Our website uses cookies to enhance your browsing experience, analyze site traffic, and for other operational purposes. For detailed information on how we use cookies, what types of cookies we employ, their purpose, and how you can manage your cookie preferences, please refer to our dedicated https://www.translate-englishto.com/contact-us/

Children’s Privacy

Yashvi Translation’s services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to remove that information from our systems.

International Data Transfers

As a global translation service provider, we may transfer your data, including personal data and document content, to linguists or third-party service providers located in countries outside of your jurisdiction (e.g., outside the European Economic Area).

When such transfers occur, we implement appropriate safeguards to ensure your data receives a similar level of protection. These safeguards include:

• Non-Disclosure Agreements (NDAs):All linguists and relevant contractors are bound by strict NDAs and confidentiality clauses.
• Vetting of Partners:We carefully vet all our partners and service providers to ensure they adhere to high standards of data security and privacy.

Industry Engagement

Yashvi Translation actively engages with reputable professional platforms such as TranslatorsCafe.com and ProZ.com. While these platforms serve as valuable resources for our members and the wider language industry, it is important to note that our privacy policy governs data handled directly by Yashvi Translation. We encourage our clients and linguists to also review the privacy policies of any third-party platforms they use in conjunction with our services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data subject rights, please do not hesitate to contact us:

Yashvi Translation
Email: info@yashvitranslation.com [info@translate-englishto.com]
Website: http://www.translate-englishto.com/